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Tag: Apple

Finally, Apple offers genuine iPhone parts and tools to independent repair shops

This is a surprising and welcome change. Although, lets not forget this came after a lot of media and public pressure over a long period.

The company has announced the Independent Repair Program, which will provide independent repair businesses, regardless of size, with the same genuine parts, tools, training, repair manuals, and diagnostics for iPhone repairs as it gives to Apple Authorized Service Providers. After piloting the program with 20 repair business in North America, Europe, and Asia, Apple is launching the program in the United States with plans to expand it to other countries.

There’s no cost for repair shops to join the Independent Repair Program, although the application information notes that applicants must be established businesses in a commercially zoned area, and all repairs using genuine iPhone parts must be performed by an Apple-certified technician.

Read More by Adam Engst at TidBits…

Google was fined by the EU, but Apple deserves the same

Bloomberg (paywall):

If Google is at fault for its de facto monopoly in Android app stores, Apple should be held to account for a similar violation. Although an Android user can easily shop in a few alternative stores (though none is a match for the Google Play Store), an iPhone user cannot go outside Apple’s App Store without “jailbreaking” the phone, a process that disables operating system updates. That makes Apple a monopoly in the truest sense of the word, and the U.S. Supreme Court has agreed to hear a suit challenging this super-dominant position on behalf of consumers who have no choice but to pay Apple’s 30 percent commission for developers as part of every app’s price.

Like Google, Apple makes its preinstalled browser impossible to delete from a phone. Google, however, allows users to choose their own default applications, including the browser and maps. Apple doesn’t do that; you can, for example, install Google’s Chrome browser and Google Maps on an iPhone, but they won’t launch by default when you click on a link in an email or another app. That’s even more anticompetitive than simply preinstalling one’s own software and hoping users will keep it because it’s good enough.

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